Here's what some of our customers are saying

We love the results! As a data-first company, working with our Virtual Agent Claire has helped us increase productivity, cut running costs and achieve positive levels of customer satisfaction. We have reduced customers’ waiting time and automated entire workflows to provide a quick resolution to specific customer queries.

Knowing we have the right IT partner out there to manage our IT ecosystem, allows us to get on with giving our clients the best service possible

Having a multidisciplinary team of tech experts at BMIT to tap into when it comes to anything related to tech is invaluable for the company’s success.

When MPS embarked on a major upgrade programme to its core systems, we turned to BMIT Technologies to help us adopt a full set of productivity tools, including mail and document sharing, as part of Microsoft Office 365. This was delivered on the agreed timeframes, without any interruptions to our operations. We now use a full suite of suite of services, ranging from email to file share, team collaboration and other communication tools.

As a regulated investment services business, we take the business of providing continuous service to our customers seriously. Our business, like most others, is nowadays dependent on our IT infrastructure. Ensuring its continuous operation and the availability of information is of paramount importance. In this context, we have evaluated various options to streamline the IT operational support function whilst ensuring continued compliance with regulatory requirements. BMIT provided us with an optimal solution on the business continuity and disaster recovery side which includes secure backups at their data centres and the management of the business continuity process. Both BMIT’s commercial and technical teams have satisfied our expectations in terms of the quality of service provided, in their advice and also in ensuring that the business continuity mechanisms are constantly operational.

Centralising our IT requirements with BMIT helped us improve our agility and scale up our business requirements. Service-driven with a fast response rate, the BMIT team consistently delivers the right business solutions, reinforcing our decision to outsource our CIO function, rather than employ.

Partnering with BMIT Technologies saw us transition smoothly to an upgraded IT infrastructure setup which meets our demands. Essentially, they brought us up-to-date. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their services and solutions accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.

We have a relationship with BMIT Technologies for outsourced IT services. Their staff provide excellent customer service, all qualified people and always available whenever we need them; they assisted us throughout a number of IT projects and still do.

Our business is complex and choosing an infrastructure support partner that is both reliable and responsive is critically important to the smooth running of our operations. We have worked with BMIT Technologies for a number of years and have been continuously impressed with their excellent levels of inhouse expertise, customer service and support.

Ixaris has been working with BMIT for the past 6 years mainly for co-location and managed backup services. As a FinTech company, availability, reliability, and efficient customer support are crucial for us, to meet the agreed SLAs with our customers. BMIT has always helped us achieve our targets and the team follows up on any pending queries. Highly recommended!

Our services and network of overseas agents encompass practically all global destinations. We are committed to offer the very best service to all our clientele. During COVID19 BMIT Technologies provided us with a quick migration of our office setup to the Azure Cloud to allow our employees secure remote access enabling us to continue to run our operation seamlessly.

During the past years JK Holdings Ltd, as the owners of the RE/MAX franchise in Malta, have entrusted our hosting services to BMIT Technologies. We’re delighted to say that we were never disappointed. Their team of professionals continuously assist us with our requirements. We highly recommend BMIT Technologies to any business who would like to enhance its IT processes and have peace of mind that the IT systems are set on robust infrastructure in state of the art datacentre facilities.

We have been clients of BMIT since 2007, the year Tain setup their operations in Malta. BMIT have always shown professionalism and expertise in delivering data-centre services, managed IT services, international MPLS connectivity as well as productivity services. The successful delivery of such projects and the excellent business relationship demonstrate BMIT’s ability to deliver business value to Tain.

BMIT have been an excellent partner of ours for years when it comes to hosting our applications. Their support is excellent and would recommend them to anyone looking to host their applications.

As anyone who’s ever worked even a single hour in the world of igaming will tell you, internet access is absolutely and completely necessary to companies in this industry. As Greentube, we can’t afford even 5 minutes of being offline, which is why since 2008 we have trusted BMIT to connect us to the larger world. Even in the rare cases when issues do come up, BMIT have always been here to help and sort it out in the best way possible. Our experience of BMIT is that we have always found them to be very flexible in meeting our demands. Their response time has always been good and forthcoming and it is thanks to the manner in which BMIT assisted Greentube that we have been in a position to obtain multiple licenses in other jurisdictions, ensuring a smooth continuation and development of business.

Our company has been looking for solutions to host our company e-commerce with minimal interruptions, and to keep a backup of our critical data outside our premises. BMIT have offered us amazing services with an uninterrupted uptime and great care. Their professional team has gone beyond their way to help us with whatever we required.

This partner had to be mature and trustworthy enough to guarantee that our site will not be offline at any moment in time and also could warrant that the site will load as fast as if it were located next to the customer’s residence. This already was a tall order, however we also wanted a partner who would match the excellence that we are striving for in order to achieve 150% customer satisfaction! Additionally, we expected state-of the art technology, professionalism, excellent service and the shortest possible response times for trouble- shooting on a 24×7 basis because this is how we work! Thankfully, we found all this at BMIT. Moreover, they faced each of the challenges we presented them with great enthusiasm and professionalism – which is a credit to BMIT and the individual team members.