Our suite of infrastructure related managed services will help you setup and run your systems better. We ensure you won’t be disrupted by unwanted downtime and will be able to help your system recover should a disaster situation strike.
From the purchasing or leasing of hardware, complete with a service level agreement we can offer you the possibility of being responsible for your:
Network infrastructure Management
Load Balancer Management
Single point of contact to facilitate your managed services need. Designated Technical Account Manager will be responsible for planning, reporting and escalation as per SLA
Personalised and customised infrastructure management solutions
Immediate benefits which include cost savings and reduced capital expenditure
Only pay for the support you need - prepaid service based on agreed amount of effort
24X7 IT support
Our Hardware management managed services include respective monitoring as well as liaising with the hardware vendor to ensure that the established SLA terms are honoured on your behalf.
Network infrastructure Management services consist in the setting up of ethernet and/or fibre channel network switches and the configuration of network protocols which include spanning tree, port channelling, vtp, cdp, zoneing. In order to provide you with best recommendations on usage we can also set up a system to monitor and log your network infrastructure by providing you with on-going monthly reports.
Firewall Management include the initial configuration and setting up of firewall as well as best recommendations for the firewall set up and on-going management of the rule set.
Load Balancer Management will include the setting up and the initial configurations. We will also provide you with on-going maintenance of the rule set and best practice recommendations on the set up required.