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System Administration

Our system administration managed services are combination of Server OS management tasks which can be performed on either physical, container or VM operating system instances. 

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what's included?

Included

Initial installation, configuration and security hardening of the server OS

Management of administrator control access

Real-time availability and performance monitoring of critical OS services or daemons

Monitoring and trend analysis of disk usage levels

Application of software upgrades, patches and service packs as approved by you

Setup of backup process

Resolution and recovery from OS failures

Management of DHCP and DNS services

Installation and management of Virus protection

additional

Services

We can also offer additional services which are defined on a number of hours of work depending on your needs as to ensure you only pay for what you need

Active Directory services management

Group Policy Object maintenance

File and storage services management

Internet Information Services (IIS) or Apache Web Server management

Virtualisation and Management Role – ESX and Hyper V

advantages

Benefits

Single point of contact to facilitate your managed services need. Designated Technical Account Manager will be responsible for planning, reporting and escalation as per SLA

Personalised and customised system administration solutions

Immediate benefits which include cost savings and reduced capital expenditure

Only pay for the support you need. Prepaid service based on agreed amount of effort

24X7 IT support

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opt for

Optional

Database management
On your premises

On top of your system administration, we offer the option to manage database management systems supported by Microsoft SQL Server, MYSQL and Oracle.

Initial installation of database server and application tools, including database clustering and replication if required

Application of database upgrades and patches, which are approved by you

Database monitoring

Security, access control and grants on database objects based on your requirements

Setup of backup process

DBMS or OS parameters analysis

Escalation to DB vendor in case of critical issues

According to a defined number of hours of work depending on your needs, we can also offer you services to: create, delete, change permissions, restore your mailboxes as well as define messaging policies or transport rules.

Installation of Microsoft Exchange server roles and application tools including clustering and replication if required

Security and anti-malware management

Setup of backup process

Identifying improvements to server application or OS maintenance levels, parameters, physical resources or utilisation patterns

Performance reporting and monitoring to identify any potential problems

Upgrades and patches that have been approved by you

Escalation to Microsoft in case of critical issues

looking for something else?

Related Services

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What sets us apart from the rest?

What distinguishes BMIT from other service providers is our ability to offer a personalised and customised service to each of our customers.

Discover how our services could transform your business’ online efficiency and security

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