CLOSE

Delta Grounded due to Backup System Failure

Yesterday (8th August 2016), thousands of passengers found themselves stranded all over the world as a power outage caused US airline giant Delta’s IT systems to crash. At this day and age, and for a company such as Delta, it is almost incomprehensible that they had such a problem as a result of having all IT systems concentrated in one city (in this case Atlanta), and a fault in switchgear creating such a domino effect. According to the Wall Street Journal, “the technical problems likely will cost Delta millions of dollars in lost revenue and damage its hard-won reputation as the most reliable of the major U.S.-based international carriers, having canceled just a handful of flights in the most recent quarter.”

Delta themselves have confirmed that “some critical systems and network equipment didn’t switch over to Delta’s backup systems.”

Delta are not the first, as another US airline, Southwest Airlines were forced to cancel more than 2,000 flights last month, after an outage prevented travelers from checking in.

These system failures showcase the importance of hosting your data in a redundant environment across multiple geographical locations, with multiple and redundant power systems as well as regular and continuous wwwing of the effectiveness of the backup systems.

As Malta largest multi-site data centre, and with presence in Milan and Frankfurt, BMIT has been deploying solutions across distinct locations for customers of all sizes, but all with a common requirement to be online, all the time. Such set-ups vary in their nature, ranging from live and backup infrastructures deployed in different BMIT data centres, to more complex multi-site IT infrastructures handling massive volumes of traffic.

Systems redundancy is a critical element of BMIT’s infrastructure. All data centre infrastructure, operates on an N+2 and in some cases 2N redundancy mode, meaning that any system failure is catered for inherently in set-up. Moreover, our 40Gbps network, links the BMIT data centers in Malta, Germany and Italy via multiple routes, using different carriers and service providers, therefore eliminating single points of failure throughout.

Although BMIT undertakes regular wwws on its infrastructure, our data centres had a real-life www almost exactly two years ago, as they remained up and running despite a total blackout, which left all of Malta without power for up to 12 hours on 12th of August, 2014.

We do not only protect our customers from physical risks, but also virtual attacks. Depending on the nature of your enterprise, we understand that ‘down time’ is literally not an option. However, a Distributed Denial of Service (DDoS) could wipe out or limit access to your site and servers for hours, days or even weeks. At BMIT, we operate a multi-tiered DDOS protection and mitigation set-up, built on years of experience in handling such threats.  Our DDOS solution forms an integral part of our network, therefore ensuring that both network and customers are protected.

Contact us today for more info.

read next

Is your data safe enough?

Dale Schembri - April 11, 2019

In Verizon’s 2018 breach investigation report, over 65% of network intrusions were a result of hacking or social engineering attacks. So what can businesses do to protect against hackers’ attempts at accessing their data? When it comes to best-practices for online security, two-factor authentication (2FA) and multi-factor authentication (MFA) are always brought to the fold. […]

Read More

Cybersecurity risks within the financial sector

Dale Schembri - March 15, 2019

The financial services industry is undoubtedly going through a major shift, driven by the fintech wave of new products, operators and ways of doing business.  Accounting for shifts in technology, laws & regulations and global realities can be quite a daunting and time-intensive task. Taking a step back and reflecting on your long-term challenges and […]

Read More

Watch: Christian Sammut's interview at ICE 2019

Dale Schembri - March 6, 2019

Christian Sammut, BMIT's CEO discusses BMIT's recent announcements related to the €10m investment in a Tier 3 data centre, the strategic partnership with Microsoft and the recently-launched Backup-as-a-Service Solution. Watch the full interview below:

Read More
twitterfacebookbarslinkedinangle-downphone-handsetmap-markercrosschevron-leftchevron-rightcross-circle