Microsoft has introduced a new set of APIs called Teams Export APIs. As of 31st January 2023, these APIs will be the only method to retrieve and protect Teams Chat Message data. BMIT Managed backup for M365 has been updated to Veeam’s latest released version of Veeam Backup for M365 v6a to support the use of such APIs.Contact us
If you would like to continue backing up the Teams data, including metadata, channels, tabs, files, membership and CHAT DATA, additional steps are required:
Click next to finalise your application. Access is provided by Microsoft within a few days but can take up to 14 days or more, so best to plan in advance.
If your organisation does not consider Teams chat message data as business critical or sensitive, and therefore do not necessitate to be backed up, then you might decide to exclude such data from your backup policy.
Use these questions along with usage reports to help you decide on whether to backup the Teams Chat usage:
If you decide to proceed with protecting Teams Chat Message data, then you are kindly requested to open a support ticket with BMIT so that we can make the necessary changes on the Managed Backup for M365 infrastructure. BMIT can also provide guidance and support at no extra cost for the Microsoft API application process. Azure tenant / subscription creation may incur charges.
If you decide to stop protecting Teams Chat Message data, then you are not required to do any changes, and Teams chat backup will stop as from 1st February 2023.