Server Management

Keeping you IT infrastructure in tip-top condition

Managing servers is a costly and time-consuming activity – can you really afford to handle it? Leaving this aspect of your requirements to us will give your team the time they need for the more productive endeavours unique to your business.

At BMIT, our fully-managed server management solution makes this doable, giving you the time to concentrate on crafting your product’s competitive edge.

Our server management solution is as comprehensive and proactive as it gets, with:

• Constant monitoring
• Hardware and resource trend reporting
• Hardware repair
• Operating system patch monitoring
• Alerting
• Installation services.

Our services enable specific customer requirements to be addressed in a flexible, efficient and cost effective manner.

As a result, three packages are available depending on your specific needs:

Level 1 – Remote Partner

This package is ideal for companies whose servers and services simply need monitoring. This is an affordable, entry-level product ideal for a wide range of companies.

Level 2 – Monitor and Alert

If your company needs to take a steady, reactive approach, BMIT offers this level of infrastructure support, with key features for business productivity and customer satisfaction.

Level 3: Monitor and Manage

If you want to take a completely proactive approach, then this is the choice for you. This is our top-end service that manages your infrastructure completely.

Specs	Level 1 Remote Partner	Level 2 Monitor & Alert	Level 3 Monitor & Manage
Unlimited reset/reboots	✓	✓	✓
Daily change of backup media	✓	✓	✓
DNS services	✓	✓	✓
On-line bandwidth monitoring	✓	✓	✓
OS installation & patching	✓	✓	✓
Firmware updates	✓	✓	✓
Equipment labelling	✓	✓	✓
Server upgrades & handling	✓	✓	✓
Install & manage monitoring solution	x	✓	✓
Creation of required stats & alerts	x	✓	✓
24×7 monitoring of site performance & availability	x	✓	✓
Health monitor check & trend analysis	x	✓	✓
Monthly reports	x	✓	✓
Intrusion detection system management	x	✓	✓
Offshore/remote site monitoring	x	✓	✓
Back-office external link monitoring	x	✓	✓
Full infrastructure review & strategy recommendations	x	x	✓
Documentation catalogue & management	x	x	✓
Management of network & infrastructure components incl. pre-prod environment	x	x	✓
Deployment of new patch updates	x	x	✓
Management of antivirus solution	x	x	✓
Backup process review and daily backup status report	x	x	✓
24×7 on-call professional support	x	x	✓
Customised reporting	x	x	✓
Backoffice infrastructure management	x	x	✓
Hyper Visor & Nodes Infrastructure Management	x	x	✓

So take the stress out of managing your servers, and let BMIT use our expertise and infrastructure to do the job. Contact us now for details.